Google Docs Integration

What does Talla's Integration with Google Docs do?

By integrating Talla with Google Docs, Talla can extract answers from documents in selected folders.   Talla keeps an eye on the folders that it has access to so that, when you create new documents or update existing knowledge, Talla always has access to updated information.

Integrating your Talla Knowledge Base with Google Docs

To get started be sure you have the following requirements: 

  • A Talla subscription (No subscription? Click here to schedule a 15-minute consultation with our sales team!) 
  • Access to a Google Docs 

The following steps outline how to establish a sync between a public website and Talla and can be completed by an account who is an Organization Admin for your Talla org.

  1. Navigate to Settings > Integrations (https://assistant.talla.com/kb/imports)
  2. Select "Add New" 
  3. Select "Google Docs"
  4. Log Into the desired Google account when prompted.
  5. Select the folder that you would like to sync with 
    1. Note: Talla will sync with all content in the folder that you select as well as all folders that are nested inside that folder.  
  6. Give the appropriate teams access to your content, and hit Sync Content to kick off the integration.
    1. Make sure that Auto Publish and Smart Reasoning are turned Off. 

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