User management in Talla allows an Admin to modify the roles, permissions, and account status of
How to modify a user's settings in Talla
In order to modify user settings, you must be a Group Admin for at least one group in Talla.
- Navigate to Settings > Groups & Users
- Click on "Everyone" to view the global set of users
- Find and click on the desired user
- Update Settings accordingly
User Settings Overview
Once you have opened the User Settings sidecar, you can modify a number of permissions for a given user.
How to make a user an Org Admin (Profile Type Setting)
Profile Type allows you to toggle "Org Admin" and "User" status.
Org Admin status gives a user Group Admin permissions for all groups plus the ability to manage
User status means that a given user's status will depend on group permissions and role - this will account for the majority of users in your organization.
How to enable/disable a user (Status Setting)
A profile can be manually disabled here or have their access revoked from the organization's chat platform. A disabled profile loses access to the Talla web app and messages. To re-activate this user, simply toggle the Status setting to "Enabled".
Note: Disabled accounts do not count towards your organization's license count.
How to update a user's group permissions (Groups Setting)
Group Admins and Org Admins are the only users that can modify the profile's role within their corresponding group(s).
How to configure a user's notification preferences (Notifications Setting)
Trainers can choose to mute notifications from their profile settings. Organization admins can also modify this for other users as well as route notifications exclusively to e-mail.
How to change a user's name or email address
When viewing a user's profile, click
Bulk User Updates
Talla also enables admins to make updates to user profiles in bulk. To make bulk updates to users in your Talla organization follow these steps:
- Navigate to Groups & Users
- Open the Everyone Group
- Click "Invite New Users" --> "Import Users"
- Select the file to upload
- Verify that the profiles you would like to update are correct, click "Import"